top of page

Privacy Policy

Last Updated: 10/1/2026

​

DOTSAPs respects your privacy. This Privacy Policy explains what information may be collected through DOTSAPs.org, how that information is used, and the choices available to you. By using DOTSAPs.org, you acknowledge the practices described in this policy.

 

1. Information We Collect

Depending on how you use DOTSAPs, we may collect information that you provide directly to us, including:

  • Name

  • Email address

  • Phone number

  • Company or organization name

  • Professional credentials

  • Website address

  • Business address or service area

  • Profile photograph

  • Biography or professional description

  • Information submitted through contact forms

  • Account or membership information

  • Directory subscription and transaction information

  • Communications or feedback you send to DOTSAPs

 

If you create or maintain a directory listing, some of this information is intended to be displayed publicly as part of your listing. We may also automatically collect certain technical information when you use the website, such as your IP address, browser type, device information, pages viewed, referring website, and general website activity.

 

2. Public Directory Information

DOTSAPs is a public professional directory. If you create or maintain a SAP, C/TPA, or other professional listing, information you provide for your listing may be publicly visible. This may include your name, photograph, credentials, company, telephone number, email address, website, biography, states served, and other professional information. Please do not include information in your public profile that you do not want publicly available.

 

3. How We Use Information

 

Information collected through DOTSAPs may be used to:

​

  • Create and maintain member accounts and directory listings

  • Process directory subscriptions

  • Respond to questions, requests, or feedback

  • Communicate with directory members regarding their accounts or listings

  • Maintain and improve the website

  • Monitor website performance and usage

  • Prevent fraud, abuse, or unauthorized access

  • Enforce our Terms of Use

  • Meet legal, regulatory, accounting, or administrative obligations

  • Provide updates related to DOTSAPs when appropriate

 

We may also use aggregated or de-identified information to understand how visitors use the website and improve its features.

 

4. We Do Not Sell Leads

DOTSAPs is not a lead-generation service. We do not sell driver, employee, employer, or website visitor information to SAPs, C/TPAs, treatment providers, call centers, marketing companies, or other directory members as leads.

 

Visitors may review directory listings and contact providers directly. DOTSAPs is primarily supported by subscription fees paid by professionals and organizations that choose to maintain listings in the directory.

 

5. Payments

Directory subscriptions and other payments are processed through Wix and/or third-party payment-processing providers. Payment processors may collect payment card information and other information necessary to complete a transaction. Their handling of that information is governed by their own privacy and security policies. DOTSAPs does not intentionally collect or store full credit or debit card numbers through its general website forms.

 

6. Wix and Other Service Providers

DOTSAPs.org is built and hosted using Wix.

 

We may use Wix and other service providers to operate functions such as:

​

  • Website hosting

  • Member accounts

  • Directory subscriptions

  • Payment processing

  • Email communications

  • Website analytics

  • Forms

  • Security and fraud prevention

  • Website performance monitoring

 

These companies may process information as necessary to provide their services to DOTSAPs. We do not authorize service providers to use personal information for purposes unrelated to providing their services to us, except as permitted or required by law or under their own applicable agreements and privacy policies.

 

7. Cookies and Analytics

DOTSAPs may use cookies and similar technologies to operate the website, recognize registered members, maintain security, remember preferences, understand website traffic, and analyze how visitors interact with the site.

 

Some cookies are necessary for the website to function. Other cookies, including analytics or marketing-related cookies, may be optional depending on the configuration of the site.

 

You may be able to manage non-essential cookies through the cookie preferences available on the website or through your browser settings.

 

Third-party services integrated with the website may also use their own cookies or tracking technologies.

 

8. Communications

If you provide your contact information, DOTSAPs may contact you regarding:

​

  • Your account

  • Your directory listing

  • Subscription or billing matters

  • Questions you submit

  • Important changes to the website or policies

  • Directory-related announcements or updates

 

If DOTSAPs sends optional marketing or promotional emails, you may unsubscribe using the link provided in those communications.

Certain administrative messages related to an active account or paid subscription may still be necessary.

 

9. Sensitive Information

DOTSAPs is a directory and informational website. It is not intended to be used to transmit medical records, treatment records, drug or alcohol testing results, Social Security numbers, driver's license numbers, Clearinghouse passwords, financial account credentials, or other highly sensitive information.

​

Drivers and employees should avoid submitting detailed medical, treatment, testing, or Clearinghouse information through general DOTSAPs contact forms.

 

If you choose to contact a provider listed on DOTSAPs, information you subsequently provide to that provider is governed by that provider's own privacy practices and professional obligations.

 

10. When Information May Be Shared

DOTSAPs may share information when reasonably necessary with companies that help operate the website, such as hosting, payment-processing, email, analytics, security, or other technology providers.

​

Information may also be disclosed when reasonably necessary to:

​

  • Comply with applicable law or legal process

  • Respond to a lawful government request

  • Protect the rights, property, or safety of DOTSAPs or others

  • Investigate suspected fraud, misuse, or security issues

  • Enforce agreements or policies

 

If DOTSAPs or substantially all of its assets were ever sold, merged, or transferred, information associated with the website may be included as part of that transaction, subject to applicable law.

 

11. Third-Party Websites and Providers

 

DOTSAPs contains links and contact information for independent providers, organizations, government resources, and other third-party websites.

Once you leave DOTSAPs or communicate directly with another organization, that organization's privacy practices apply.

​

DOTSAPs is not responsible for the privacy or data-handling practices of independently operated websites or directory members.

 

12. Data Retention

We retain information for as long as reasonably necessary to operate the directory, maintain accounts, process subscriptions, respond to inquiries, meet legal and accounting requirements, resolve disputes, and protect the integrity of the website.

Information may be deleted, anonymized, or retained for longer periods when permitted or required by applicable law.

 

13. Security

DOTSAPs takes reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, disclosure, alteration, or loss. However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. Users are responsible for maintaining the confidentiality of their own account credentials and should notify DOTSAPs if they believe their account has been accessed without authorization.

 

14. Your Choices and Privacy Requests

You may contact DOTSAPs to request access to, correction of, or deletion of personal information that we maintain about you. Directory members may also be able to update certain profile information directly through their member account.

 

Depending on where you live, applicable privacy laws may provide additional rights regarding your personal information. DOTSAPs will respond to valid privacy requests as required by applicable law.

 

To make a privacy request, contact:

information@dotsaps.org

We may need to verify your identity before completing certain requests.

 

15. Children

DOTSAPs is intended for adults and professionals involved in the DOT and Return-to-Duty process and is not directed to children under 13. In accordance with the Children’s Online Privacy Protection Act (COPPA), DOTSAPs does not knowingly collect personal information from children under 13. If we become aware that personal information from a child under 13 has been submitted to the site, we will take reasonable steps to delete it.

 

16. Changes to This Privacy Policy

DOTSAPs may update this Privacy Policy periodically as the website, directory, technology, or applicable requirements change. The most recent revision date will appear at the top of this page. Continued use of the website after an updated policy is posted constitutes acknowledgment of the revised policy.

 

17. Contact Us

Questions, concerns, or requests regarding this Privacy Policy may be directed to:

 

DOTSAPs
Website: DOTSAPs.org
Email: information@dotsaps.org
 

We also welcome questions or feedback regarding how DOTSAPs handles information.

bottom of page